Dear Mrs Lens, 
As written on my email of January Third 2019 15:27, we will technically be able to refund you only when you will have registered the goods as "returned" on our website www.goyon-chazeau.com :
1)	Connect yourself to your account
2)	Go to « Order history »
3)	Select your order > detail> tick the products> enter the returned quantity (2 &1)
4)	Click on « generate a return slip »

Without your help, I will not be able to print the legal documents necessary to refund you.
I will proceed to your refund as soon as the return will be registered. Thank you.

Best regards,

Peggy PATOUILLARD
Coutellerie GOYON-CHAZEAU
