Dear Mrs Lens,

We are now able to proceed to a new sending.
I have called the postal service and they said to me that the problem was due to the fact that they received no reply from you when they informed you of their passage. 
Belgium services do not stock parcels so they have returned yours without any delay.
I am afraid that if we take again the normal postal service, we meet the same expensive problem.

So, before doing anything, I thank you to confirm me your delivery adress and phone number. And if you know a service (DHL, DPD, UPS...) that has already deliver you without any problem, please tell me too.

I thank you by advance for your reply.

Best regards,

Peggy PATOUILLARD
Coutellerie Goyon-Chazeau